Cecil – Borg & Overstrum

“H2O Direct are a very reputable company. They always have stock based on our forecast and always deliver when they say they will. H2O Direct have excellent customer service; external communication is certainly a strong point! They will always let us know if there are any issues with anything, although this is extremely rare”


Steph Miller – Tchibo UK – Operations Director

“We at Tchibo Coffee International Ltd have utilised H2O as our chosen supplier and subject matter experts for all things regarding water filtration for over 3 years. The level of service and technical advice provided has significantly improved our coffee machine reliability and ultimately enhanced the quality of the drinks we provide. Bespoke customer issues have been resolved in double quick time with no recall”


Diane Saville – Bronte Watercoolers – Director

“I was quite shocked when I looked back at our records and realised that we have reached our 5th anniversary of H2O supplying the water filters for our POU machines. I thank you for your excellent service which can only be described as second to none. In the M9M filter we have the full circle, it doesn’t have any weak points. When we initially took one apart we were impressed with the quality of the carbon block and the quick change filter head makes fitting and sanitising so much easier. Your support in relation to extra filter heads as we grow our business has also been most welcome. We have now moved up to 3,000 POU coolers to complement the 3,000 bottled coolers we also service and having trouble free and cost effective carbon block filter will have played its part in that steady growth. Long may our relationship continue”


Jon White – Lincat – Operations Director

“ Lincat have been purchasing filters from H2O Direct for the past 2 years. Deliveries have been on time and when a field issue arose they responded quickly to develop a filter to a modified specification”